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Shipping policy

Processing Time:

While we do our best to get orders out in a timely manner (with the exception of special order items), we do not offer guarantees for processing time and delivery dates. Most orders need 1-5 business days processing time before shipping. Delivery estimates provided by our shipping partners are fairly accurate, but should a package be delivered a little later than scheduled we do not offer a refund.

If you require your items by a specific date please communicate that with us before/at the time of ordering so we can evaluate if an express shipping option is necessary. 

Taxes and Duties

USA and International customers will not be charged tax.

Canadian customers will be charged GST or HST based on their province of residence.
There are no customs fees or duties on orders to USA and CANADA, and no extra taxes besides what's shown in your shopping cart.

Some customers may see a small secondary fee on their credit card or paypal statement. This is a conversion fee from your bank that we do not have control over. We never charge you additionally once you check out.