Shipping policy

Processing Time:

While we do our best to get orders out in a timely manner (with the exception of special order items), we do not offer guarantees for processing time and delivery dates. Most orders need 1-5 business days processing time before shipping. Delivery estimates provided by our shipping partners are fairly accurate, but should a package be delivered a little later than scheduled we do not offer a refund.

If you require your items by a specific date please contact us before/at the time of ordering so we can evaluate if an express shipping option is necessary. 

Taxes and Duties

International customers will not be charged tax.

USA customers will be charged Duties and Taxes where applicable. This will show up during checkout as "Duties & Taxes Included" with your shipping total. We have no control over these fees as they are set by the current administration. We guarantee that you will not be charged additionally when your order arrives: if you are presented with a bill of any sort for your order for additional taxes/duties, please contact us.

Canadian customers will be charged GST or HST based on their province of residence.

There are no customs fees or duties on orders to CANADA, and no extra taxes besides what's shown in your shopping cart.

Some customers may see a small secondary fee on their credit card or paypal statement. This is a conversion fee from your bank that we do not have control over. We never charge you additionally once you check out.